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Privacy Policy

Last updated: 22 July 2026

Privacy Policy - Pharmacy Weight Loss Ashton-under-Lyne

Pharmacy Weight Loss Ashton-under-Lyne
GPhC Registration No: 9012511
Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Ashton-under-Lyne collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Ashton-under-Lyne is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) based in Ashton-under-Lyne, UK. As a regulated healthcare provider, we act as the Data Controller for all personal information you provide to us.

2. Data We Collect

When you use our services, we may collect the following types of personal data:

Personal Information: Full name, date of birth, home address, email address, and phone number.

Health Information: Medical history, current medications, weight, BMI, and other health-related information necessary for safe prescribing and dispensing of weight loss treatments.

Payment Information: Billing details processed securely through our payment provider. We do not store full card details.

Technical Data: IP address, browser type, device information, and pages visited on our website, collected automatically when you browse our site.

3. How We Use Your Data

We use your personal and health data for the following purposes:

To assess your suitability for weight loss treatments and enable our pharmacist to review and approve your consultation safely. Once approved, orders are dispatched within 1 working day.

To process your orders, manage your account, and provide customer support.

To comply with our legal and regulatory obligations as a GPhC-registered pharmacy, including maintaining accurate patient records.

To send you important updates about your treatment, order status, or changes to our services. We will only send marketing communications where you have given your explicit consent.

Our lawful bases for processing are: contract performance, legal obligation, legitimate interests, and for health data, explicit consent or provision of healthcare.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

Essential Cookies: Required for the website to function correctly, including secure login and checkout processes.

Analytics Cookies: Used to understand how visitors interact with our site, helping us improve our services. This data is aggregated and anonymous.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data. We may share your data only in the following circumstances:

Healthcare Professionals: Where clinically necessary, relevant health information may be shared with other healthcare providers involved in your care.

Service Providers: Trusted third parties who assist us in operating our pharmacy, such as payment processors, delivery services, and IT providers. These parties are bound by strict data processing agreements.

Legal Obligations: Where required by law, regulatory authorities such as the GPhC, or law enforcement agencies.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Financial records are kept for 6 years as required by HMRC. Once retention periods expire, data is securely deleted or anonymised.

7. Your Data Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact us using the details below and we will respond within 48 hours.

8. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Ashton-under-Lyne
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.